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West View Surgery

Stanhope Parade Health Centre, Gordon Street, South Shields. Tel: 0191 283 4820

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Patient Online Access

Online Services Application

When you register with the Practice you will automatically be asked if you want access to book appointments online and also order repeat prescriptions.  You will need to complete a form and provide proof of identity to be able to do this.  If you are 16 years or over and wish to have access to your full medical record, please inform Reception of this.  Your request may take a couple of months to process.  Please note that there may be some occasions where full access won’t be granted – if this applies to you, we will contact you directly.

Patients under the age of 12 may have access granted to their parents/guardians upon request but access to full medical records will be removed when the patient reaches the age of 12.  Access to full medical records for patients between the ages of 12 and 15 will only be granted to the patient if the Practice considers them to be Gillick competent (this is based on guidance from the Royal College of Practitioners).

To register for Online Services please print off and complete an Online-Services-Application- Hand the completed form in at our Reception.

Once you have been given your log in details, there is also a mobile phone / tablet application that you can use to make an appointment with a Doctor or to order repeat medication – go to http://www.patient.co.uk/accessapp to download this to your mobile device.

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Opening Times

Monday: 08:00 - 20:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: Closed
Sunday: Closed

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